FAQs

Digital Marketing FAQs

Let’s make sure all your queries and concerns are answered before we partner. Have a question we haven’t answered below? Our contact form is always at your disposal to get in touch with us.

1.Do you provide a retainership model?
Yes, we offer retainership models tailored to suit your needs and objectives. Get in touch with us to discuss your digital marketing requirements and explore the options available.
2. Can we directly get to work with your team members?
Throughout the project implementation, we will designate a Single Point of Contact (SPOC) for you. During the process, if the SPOC determines that a three-way communication between yourself, the SPOC, and the responsible team member would be beneficial, we will organize an online meeting to ensure seamless collaboration and client satisfaction. Working with individuals would mean losing the benefits of an agency's mediation that helps you to work in your business without having to micromanage marketing efforts. We manage marketing for you so taht you manage your business growth in a hasslefree manner
3. Do you charge for iterations?
We believe in delivering excellence, and that sometimes requires iterations. Depending on the package you select or the customized package we tailor for you, additional iterations may incur charges. However, as part of our digital marketing services, all packages and customized services include up to 2 major iterations and 5 minor iterations (such as design, elements, and text) at no extra cost. Iterations in digital advertsiing services is very common but making it to the advantage of better business outcomes is more important than for vanity.
4. What is the rationale behind your DBL pricing?
Our DBL (Data-Driven, Budget-Friendly, and Long-Term - Digital Business Launch Pad) pricing approach is designed to provide maximum value to our clients by leveraging data insights, optimizing budgets, and fostering long-term partnerships, as marketing consultants, aimed at mutual success.
5. How will you keep us posted?
We keep our clients informed through regular updates via email, phone calls, video conferences, and project management tools, ensuring transparency and accountability throughout the project.
Moreover we are available for quick calls/messages any time round the business hours.
6. What modes of payment do you accept?
We accept all the modes of payment for our marketing services, from cash to UPI to bank transfers.
7. Can we only take one of your digital marketing services?
Yes, the choice is entirely yours. Whether you’re looking to focus on a specific vertical or need an entire digital marketing strategy, we have the expertise and flexibility to fulfil your unique requirements.
8. Apart from digital marketing services, what other tech help can we get from you?
In addition to digital marketing services, we offer a wide range of tech solutions, including website development, app development, UI/UX design, software development, and more. Get in touch to explore how we can help you leverage technology to achieve your goals.
9. Can we combine your digital marketing services
with above-the-line marketing?
Yes, we can integrate our digital marketing strategies seamlessly with above-the-line marketing initiatives. This helps us create a cohesive, multi-channel approach that maximizes your brand’s visibility and impact across various platforms.
10. Do you have a studio to plan photoshoots or to help plan live programs?
Yes, we have a dedicated team and resources to assist you with product photoshoots and live program launches, provided you reside in Chennai. We provide complete YouTube studio setups, ensuring your brand stands out with compelling content and engaging experiences.
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